Give feedback (Friends and Family Test)
We'd like to know what you think of Heathcote Medical Centre, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from October 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 190 | 81% |
| Good | 36 | 15% |
| Neither good nor poor | 5 | 2% |
| Poor | 2 | 1% |
| Very poor | 1 | 0% |
| Do not know | 1 | 0% |
Past results from September 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 257 | 85% |
| Good | 38 | 12% |
| Neither good nor poor | 4 | 1% |
| Poor | 5 | 2% |
| Very poor | 0 | 0% |
| Do not know | 0 | 0% |
Past results from August 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 304 | 82% |
| Good | 40 | 11% |
| Neither good nor poor | 6 | 2% |
| Poor | 14 | 4% |
| Very poor | 5 | 1% |
| Do not know | 0 | 0% |
Past results from July 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 313 | 82% |
| Good | 55 | 14% |
| Neither good nor poor | 8 | 2% |
| Poor | 2 | 1% |
| Very poor | 4 | 1% |
| Do not know | 1 | 0% |
Past results from June 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 321 | 79% |
| Good | 68 | 17% |
| Neither good nor poor | 7 | 2% |
| Poor | 5 | 1% |
| Very poor | 3 | 1% |
| Do not know | 0 | 0% |
Past results from May 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 398 | 85% |
| Good | 48 | 10% |
| Neither good nor poor | 12 | 3% |
| Poor | 6 | 1% |
| Very poor | 3 | 1% |
| Do not know | 1 | 0% |